Use BaseOn and shorten the product implementation of new recruits such as salespeople, technicians and installers up to only a few weeks
The traditional implementation and training of new salespeople, technicians and installers takes many weeks. During this time, new salespeople are not selling and installers are not installing at customer sites. The company thus incurs costs by involving many staff members who are responsible for implementing new employees instead of “developing the business”. This problem can be solved by the HR through Sales and Product Onboarding by using BaseOn platform.
During the initial recruitment phase, provide candidates with online Employer Branding training to encourage them to work for your company. Show them opportunities offered by the company, the details connected to the position and the benefits of working with you. Additionally, candidates can take a knowledge test verifying their current base knowledge of the market, industry, technology, etc. In this way, you will not only verify the candidates’ knowledge, but test their commitment to the recruitment process.
You have already hired new salespeople or installers (engineers). Now you want them to grasp the knowledge as quickly as possible and start working with customers. To this end, it makes sense to keep the process of competence and product training for new staff as short as possible. Online product training for new employees will help you to instantly teach them the specifics of your products and build their commitment from the very first days on the job.
(sales assistants, consultants, customer service agents)
Onboarding training in corporate sales skills. Build online training for new salespeople to master basic company sales principles, sales policies, product presentation techniques, how to speak the language of benefits, research needs, and deal with customer objections.
(engineers, technicians, installers, service technicians)
Product and technical knowledge training onboarding. Build online trainings for new installers to master key information on what the product consists of, operations, installation, servicing, application, repairing as well as being able to answer technical questions.
(promoters, sales representatives, merchandisers)
Onboarding training usually consists of basic duties, rules and conditions of cooperation. Now you can train temporary employees quickly, efficiently and cost-effectively. Especially when there is a high staff turnover in these teams and there is a small budget for repeated traditional trainings.
1
Your company offers a powerful training package (and that’s right at the start).
2
who no longer need to “traditionally” implement new recruits.
3
when it comes to the entire process for each new employee.
4
due to the fact that new employees will start selling at earlier stages.
The platform allows you to build, as well as manage, onboarding training courses yourself. In the administration panel, you will be able to build any onboarding training in an intuitive way. In most cases, the HR (training) department and the Product (service) department are responsible for the competence onboarding module.