What is Sales Enablement?
What are sales enablement systems and how do they help companies achieve even greater sales efficiency.
In recent years, many areas of business have been digitizing. This is best seen in sales departments, where, about 25 years ago, many activities were carried out traditionally with the use of cards, documents, faxes, and later also Excel.
Currently, major sales departments work on CRM (customer relationship management) or SFA (sales force automation) systems, which help them scale sales.
For several years now a new group of IT systems has been emerging and revolutionizing the development of one of the most neglected (and underrated) areas in sales departments, the competences of salespeople.
So what exactly is Sales Enablement?
Sales enablement is a process that uses modern online platforms to provide sales teams with the resources necessary to close an increasing number of sales opportunities. These resources may include: tools, training materials, educational and knowledge materials, marketing materials or product information which allow you to increase the effectiveness of selling products or services.
The implementation of SE systems brings the greatest benefits when close cooperation is established between marketing teams, sales forces (including external ones based on distributors and partner networks) and more often than not, HR Departments.
Effective cooperation between marketing and sales.
Marketing provides sales teams with various materials that support the sales process. Often these are product trainings, videos, presentations, or sales scripts supporting interactions with potential customers. Unfortunately, research shows that as much as 67% of materials created by marketing teams are not used by sellers! This is a huge waste of resources!
Thanks to SE systems, marketing can create and share new materials with sales representatives, but also check product knowledge and awareness of promotions among traders. In turn, sales departments no longer have to dig through e-mails and shared drives in search of a complete set of materials for customers, but have everything organized in one space.
In which areas does sales enablement support sales teams?
However, SE platforms mean not only more effective cooperation with the marketing department, but also a number of additional benefits resulting from the systematic improvement of skills and competences as well as analyzing data on the current knowledge of salespeople. Here are some examples of projects and initiatives that sales enablement platforms help:
- induction and onboarding of new members of the sales team,
- reliable (parameterized) assessment of sales skills in a team,
- creating teaching aids, templates for each stage of the sales process,
- conducting sales training (skills and product),
- analyzing sales data to support the decision-making process,
- measuring the efficiency of the competences of the sales team’s work,
- motivating and engaging salespeople in development processes,
- improving cooperation with marketing in creating customer-facing content (presentations, materials, case studies, etc.) for each stage of the sales process.
In some organizations, sales development responsibilities fall on sales managers. In others, these responsibilities may be performed by the HR department in conjunction with people responsible for products in marketing teams.
Software supporting the transfer of product knowledge
When you equip your sales team with the right resources, materials, and tools, they will be able to sell more effectively and efficiently. Thanks to this, your company will be able to record further increases and acquire new customers. Therefore, it is worth ensuring that your sales and marketing teams (and more often than not, the HR team) maintain open communication and use appropriate software that allows them to share the content, materials, technology, and knowledge they need to reach more potential customers and turn them into paying customers.
It should be remembered that sales enablement systems are not general LMS (learning management system) solutions or e-learning platforms, for which HR departments are mainly responsible. Sales Enablement are specialized systems built with one goal in mind – increasing sales results through the development of commercial competences and supporting salespeople in their contact with customers. Of course, many of them have elements already known from e-learning, but SE platforms rather fit into the group of software related to CRM or SFA.
The global market of Sales Enablement solutions has definitely been growing dynamically in recent years. The SE market in the US is estimated at $ 381.9 million in 2020. China will reach a market size of $ 776.8 million by 2027, with a CAGR of 18.9% from 2020 to 2027. Japan and Canada are projected to grow 17.2% and 17.1% between 2020-2027. In Poland, local solutions are also available, and one of them is SalesOn.pl, which is already used by several hundred companies and several thousand salespeople.
Customers about SalesOn
For more than a year, we have been using SalesOn to create our own training courses for agents starting out in the company. This ensures that each agent has a solid foundation to start with, both with market and subject matter knowledge. Last year, we recruited around 30 agents who build on the knowledge gained from SalesOn training. Each of the agents has a strong sales track record, and as a result we have seen an increase in sales of around 10% on the previous year, probably largely due to working with SalesOn!
Thanks to SalesOn, we have the opportunity to train our Sales Team in an ongoing, low-cost and above all measurable way. The SalesOn platform is the future in terms of development and digitalisation in sales departments, forcing people to think in a different, previously unknown way. SalesOn is a powerful dose of knowledge – both for people starting out in sales and those who have already fallen into a sales routine. By implementing the SalesOn platform at JUNG Polska, our team is gaining new knowledge that they can put into practice.
Our people are our best showcase. SalesOn helps us to be sure that they are still “hot”. The flexibility and openness of the SalesOn tool allows us to configure it at any time during market reconfiguration. I heartily recommend.
SalesOn is an interesting complementary tool to traditional stationary training. It enables regular work on improving sales skills, and allows you to refresh your knowledge on a continuous basis. The great advantage is training at any convenient time, from anywhere. Thanks to reports and rankings, it allows you to assess the involvement of salespeople in their personal development.
The SalesOn platform means convenience and stress-free training for employees and savings for the company. We professionally train our salespeople in the most convenient place and time throughout the country.
Comfort related to the selection of training, scheduling of dates, the possibility of undergoing training in the most convenient conditions for the employee, the possibility of obtaining quick access to sales materials. These and many other advantages of SalesOn cannot be overestimated. The most encouraging are the comments of users who admit that they now see their mistakes in communication with clients, or discover that there is an area to be worked on by their colleague, discuss it and support each other. It is also important that each employee who wants to learn new techniques of working with the client has access to the tool simply “at his fingertips”.
SalesOn is a very interesting and intuitive tool for conducting training in sales skills and industry knowledge. The platform is ideal for carrying out quick knowledge verification, especially in a dispersed sales structures. Thanks to reports and rankings, we are able to monitor the progress of our employees on an ongoing basis.
SalesOn is a simple way to develop the knowledge and skills of salespeople or brand promoters. Interesting content presented in understandable language is a 100% guarantee. I noticed that the team eagerly participates in training and gamification. It is also worth paying attention to the intuitive administration of the platform, thanks to which you do not have to waste hours and nerves 🙂
Thanks to SalesOn, we not only develop hard competences, but we have also gained a modern communication platform, which we also use for product training, NPD implementation and education of our clients. The greatest added value of the platform is flexibility in managing the training and competence development program, and the ability to verify knowledge on-line, without over-investing the time of our teams, e.g. through knowledge tests that enable quick verification of the state of knowledge of our staff.
The SalesOn training platform has been accompanying our sales force for over a year. Professional support in implementing an innovative online training tool was the key to success. The platform has a wide range of soft skills training for traders and managers and allows you to prepare your own product modules. Big applause for the new format of LIVE webinars, a tool that allows for greater interaction between the sales department and the trainer!
SalesON is a platform that we have been using for over two years, it is a great tool for developing and consolidating the knowledge of salespeople (…) It is very important that SalesOn is constantly developed, offering new training modules and new functionalities. (…) Additionally, the platform enables the analysis of the development of the team’s skills. (….) SalesOn is an integral part of our team’s training process and we will continue to use this platform regardless of any other training.
SalesOn, apart from great ready-made training content and many fantastic functionalities, is also a team of specialists behind the platform. I greatly appreciate the fact that our partners on the SalesOn side listen to our feedback and constantly improve the platform to make it even better adapted to the needs of users and administrators.
[…] indeed, thanks to SalesOn, we have been constantly improving the competences of our sales team for almost two years! It was all possible thanks to mutual understanding, commitment, and partnership cooperation. Many thanks to the entire team of SalesOn and Danone’s HR and Sales team
SalesOn allows us to develop the sales team in small steps. The greatest value is the reporting module, where we see what salespeople know and can do, and on which areas we still have to work on. Working at Saleson also allows you to develop the involvement of salespeople in the learning process anywhere, anytime.
SalesOn is a practical tool that allows you to develop competences and skills of the sales force. It offers a wide range of training courses for sales representatives as well as for managers. In an easy and accessible way, you can analyze the results, track the progress of employees and determine the potential for improvement. For us, creating our own product training is also of great value. I recommend!
SalesOn appeared in our structures during the pandemic, thanks to which our sales reps were not deprived of access to knowledge and opportunities for continuous development. The subject of training on the platform allows you to personalize training and adjust materials to the diagnosed needs of our employees. This year, we are going a step further – we decide to use the opportunities related to planning and monitoring coaching work offered by SalesOn.
“We have been with SalesOn for 2 years. This accessible form, fast and easy to use, allowed for the introduction of regularity, mobility and a wide range of topics in the field of training for our sales reps and telesales reps. Being able to repeat and easily access knowledge is a key factor in keeping it remembered and used. I believe that this is the most optimal form for companies with large sales departments. “
SalesOn gives our salespeople the opportunity to learn according to the rhythm and preferences of each of them, additionally they can train from anywhere.
I can wholeheartedly recommend. A well-prepared product, an efficient service base, and most importantly … we developed the final functionalities together… and now we are happy to use it. Thank you to the entire SalesOn Team.
This solution is on point. It perfectly addresses the needs of the new post-Covid world. Our salespeople are satisfied and committed. I can wholeheartedly recommend using SalesOn.pl
We implemented the SalesOn platform at the beginning of 2020 and it was a great decision. Our sales representatives have the opportunity to develop their sales skills at any time, which translated into better results of the company despite the pandemic. I recommend SalesOn to any company that appreciates the importance of investing in human capital.
„The decision to cooperate was well thought out, I believe that it is worth developing the knowledge and competences of salespeople using the best training tools to which SalesOn belongs.”
I heartily recommend SalesOn, it is a clearly built training, coaching, and reporting system. SalesOn provides qualitative training materials, which have a very good opinion among the group of MS Services Sales Representatives, and which I, an HR representative, also find very interesting.
One of the priorities of MS Services is to care for the development of our employees’ competences. That is why this year we started our cooperation with SalesOn, where our sales forces will find a comprehensive training program and knowledge tests, thanks to which they will quickly progress in their education.
We have what we asked for: ready-made high-level training, data analytics as a huge added value from the perspective of the HR department, an in-house training creator, and a solid technical support.
The best and most convenient training format for sales departments. Both for managers and salespeople.
SalesOn is a very interesting project, and I am glad that we are a part of it! It brings together what is very important nowadays, i.e. a very accessible and flexible form of education combined with very substantive content. I am convinced that the series of online training courses at SalesOn.pl will have a very positive impact on our results. I recommend it!
An extremely successful project. The topics that we have covered so far are developed in a very clear and understandable way, which is even more important with this form of training than in the case of traditional workshops. Participation in the project allows us to expand our knowledge and systematize it. We encourage you to take advantage of the opportunities offered by the SalesOn platform.
SalesOn is a very flexible and tailored training system that develops the most desirable competences of salespeople and sales managers. A perfectly matched online training system, especially during the pandemic. Thanks to this, we are one step ahead!
[…] We are extremely happy, it’s a successful and fruitful cooperation between SalesOn.pl and Perełka :). The involvement of our salespeople in the training process is especially pleasing! Thank you very much!
Thank you for a great training system. The Sales Team will use the acquired knowledge practically because you have prepared it very well. I recommend it to every Sales Team in the FMCG industry.
The process of developing sales force competencies is a long-term job. It is important that you acquire knowledge gradually, with understanding and practical application, and not “undergo” training once a year. Thanks to SalesOn, it’s possible all the time, regardless of the circumstances (COVID). Definitely recommend!
[…] Thank you to the entire SalesOn team for professional cooperation! SalesOn is a great tool which allows employees to develop multiple sales competences in one space